TeleQuest's IVR Outsourcing services provide your organization with the tools, know-how, infrastructure and administration to rapidly deploy IVR solutions. TeleQuest provides organizations with IVR solutions ranging from market research surveys to sophisticated customer care and real-time account transaction applications.

Our service bureau provides a wide range of customized IVR enabled solutions to organizations in a wide range of industries including telecommunications, financial services, marketing, market research, technology, pharmaceutical, distribution, call centers and automotive.

Through extensive experience working with clients developing and implementing customized IVR programs as part of their business strategy, TeleQuest has refined the process to maximize our clients' results.

 

Applications

TeleQuest can provide IVR solutions to meet a wide range of needs including:

 

  • 3rd Party verification service for call centers

  • Account enquiry systems

  • Automated focus group studies

  • Automated Employee Recruiting and  Screening

  • Call back systems

  • Customer surveys

  • Customized calling card programs

  • Dealer/Store locators

  • Employee Satisfaction Surveys

  • Event registration

  • Market research survey

  • Product ordering and fulfillment